Privacy Policy

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

• Personal Details: Name, email address, phone number, and address provided when you book a vehicle or contact us.
• Payment Information: Credit card details or other payment information processed through secure third-party payment gateways.
• Identification: Driver's license or passport details required for rental agreements.
• Usage Data: IP address, browser type, and pages visited on goodcarmarent.com, collected via cookies and analytics tools.
• Other: Information you voluntarily provide, such as inquiries or feedback.

2. How We Use Your Information

We use your information to:

• Process and manage car rental bookings.
• Verify your identity and eligibility to rent a vehicle.
• Communicate with you about your booking or inquiries.
• Improve goodcarmarent.com and our services through analytics.
• Comply with legal obligations, such as tax or rental regulations.

3. How We Share Your Information

We do not sell or share your personal information except in the following cases:

• Service Providers: With trusted third parties (e.g., payment processors, hosting services) who assist in operating goodcarmarent.com and our services, bound by confidentiality agreements.
• Legal Requirements: When required by law, such as to comply with court orders or government regulations in Thailand.
• Business Transfers: In the event of a merger, acquisition, or sale of GoodCarma's business assets.

4. Cookies and Tracking

We use cookies to enhance your experience on goodcarmarent.com. These collect data like browsing behavior and preferences. You can manage cookie settings through your browser, but disabling cookies may affect website functionality.

5. Data Security

We implement reasonable security measures, such as encryption and secure servers, to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Thai law. For example, booking data may be kept for 5 years to comply with tax or rental regulations.

7. Your Rights

Under the PDPA, you have the right to:

• Access, correct, or delete your personal information.
• Restrict or object to certain uses of your data.
• Withdraw consent (where applicable), though this may affect our ability to provide services.
• Request data portability.

To exercise these rights, contact us at goodcarmarent@gmail.com

8. International Data Transfers

If you are outside Thailand, your data may be transferred to and processed in Thailand, where our servers are located. We ensure such transfers comply with PDPA requirements.

9. Third-Party Links

Our website goodcarmarent.com may contain links to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on goodcarmarent.com with a new effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at: